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Marketing Research: Can you do Market Research Online?

Online market research incorporates two types of data, your own data, and data published by others, to conduct market research. The collection and analysis of such information can help you gain a deeper understanding of your target audience and tailor your offerings accordingly.

The purpose of marketing research is to gather, analyze, and interpret information about a market, a product or service intended for sale in that market, and past, present, and potential customers for the product.

Process of Online Market Research

A market research study conducted online can be conducted in two ways:

1. Primary Research

By conducting primary research, you are able to obtain first-hand information by contacting your potential target group directly. In order to conduct this type of research, you or the organization you depend on may conduct interviews and surveys with your target group. Based on this information, you or the organization can create a summary to provide a better understanding of the market.

2. Secondary Research

Secondary research refers to all publicly available information that can be used to identify your target market. We compiled the research using reports and studies conducted by other businesses, government agencies, media, and research organizations as well as other sources that have already conducted research and have quantifiable data.

Secondary research allows you to receive information quickly and without requiring you to conduct any first-hand research, however, it may not always provide you with the data you require since the research parameters, target audiences, and outputs are not specifically tailored to meet the needs of any individual or organization. Therefore, many organizations conduct their own online market research either internally or through the use of a third-party marketing analytics firm that specializes in this field.

Conducting Keyword Research is Important

In order to determine whether you will be able to sell your product online, you should conduct keyword research. Even though high search volumes do not necessarily indicate a profitable product idea, they do indicate genuine interest among consumers. Additionally, keyword research is also useful when making an inbound marketing strategy since it allows you to identify opportunities for organic traffic generation through search engine optimization (SEO).

Some FAQs About Marketing Research Online

1. How does market research contribute to eCommerce success?

By conducting market research, you can gain a better understanding of your target audience. Moreover, the more you understand your potential customers, the easier it is to come up with viable product ideas, write persuasive copy, and launch successful marketing campaigns.

2. What is the process of market research?

A market research project consists of both primary and secondary research. By conducting surveys, interviews with customers, and focus groups, you can collect primary research data. In secondary research, data that has been collected by someone else is analyzed, such as government statistics, industry reports, and industry statistics.

3. Would Quora be a good place to start your research?

Quora is a great resource for conducting market research since it provides an opportunity to hear directly from your customers. Consider subscribing to the topics relevant to your niche and participating in the discussion forums.

4. Are you able to conduct market research surveys?

There is no doubt that surveys are an important tool for market research. Directly from your customers or prospects, you will be able to collect both quantitative and qualitative information. If you wish to streamline the survey process, consider using survey software.

Why is Online Market Research Important?

Having accurate information and market insights is fundamental to building a successful business, as they provide the organization with the right perspective for creating products and solutions that meet market demands.

Online market research is conducted for the following purposes:

  • Understand your target customers. Who is your target audience for your product or service and what is your marketing strategy aimed at this group?
  • Identify revenue opportunities. To increase the chances of success, analyze buying patterns in order to determine the appropriate pricing strategy or positioning strategy.
  • Understand the behavior of your customers. Is there a particular reason that the customer will purchase your product or service? Why do buying patterns change over time, and how can you use that information to your advantage?

In order to achieve this objective, businesses may conduct online market research in order to enhance the relevance of their products and services to their customers. Market analysis of the jewelry market online is an example of how successful online market research can generate a high Return on Investment (ROI).

In order to illustrate the potential of the online jewelry market, as well as the factors that drive consumers to purchase jewelry online and how sellers can utilize these findings to drive higher sales, a company analyzed modern shopping trends of more than 20,000+ customers. Many more insights and case studies are available that demonstrate the advantages of conducting online market research across a variety of industries.


In addition to defining marketing goals and plans, market research also has a direct impact on a company’s sales strategy and targets, revenue numbers, product features, services, offerings, and many other aspects.

As a result of the importance of this exercise, online market research should have a defined strategy and focus. To help make online market research more effective, let us examine its purpose and process.

We are tempted to believe that we “just know” what our target customers want. It is through this process that biases become embedded in our thinking. Instead of guessing what your target market wants, conduct fieldwork and verify your assumptions. Formalize what your target buyers like, dislike, and miss by using relevant quantitative and qualitative data. Take action as soon as possible.

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